1. Who we are
S Solutions Alpha FZE is a software company licensed in the United Arab Emirates. We build business software and daily-life apps and publish them under the S Solutions name on the web, Windows, Android and Apple platforms.
2. What this policy covers
This policy applies to the website ssolutions.ae and to every product published by S Solutions Alpha FZE, including:
RemindraSpendrixMindoraSparkivaDelegato Buildvia OneBuildviaLandoraPlanixPlanix ReviewDeltrix
Where a product has its own in-app privacy notice, that notice adds detail to this policy; it never reduces the protections described here. By installing or using a product, you accept this policy and our Terms of Use.
3. Data we collect, by product
We collect the minimum data each product needs to work. Most of our Android apps are designed to keep your data on your device; business products store your organisation's data on servers we operate.
| Product | Data processed | Where it is stored | Purpose |
|---|---|---|---|
| Remindra Voice reminders & follow-ups (Android) |
Voice recordings you make, the reminder text created from them, reminder dates/times, optional contact names and phone numbers you choose for follow-ups, notification preferences. | On your device. Voice is converted to text on the device or through the device's speech service. We do not keep copies of your recordings on our servers. | Creating and scheduling reminders; sending follow-up messages only when you tap to send them. |
| Spendrix Personal finance tracker (Android) |
Bank and card transaction messages (SMS and app notifications from your bank) that you allow the app to read, amounts, merchant names, card due dates, cheque records, statements and budgets you enter. | On your device, in the app's private, encrypted storage. Financial data is not transmitted to S Solutions and is not shared with any third party. Backups exist only if you create them. | Automatically recording your spending and dues so you can track your money. |
| Mindora and Sparkiva Mind games & thinking training (Android) |
Game progress, scores and settings. No account, no name, no contact details. | On your device. | Saving your progress between sessions. |
| Delegato AI executive assistant (Android & web) |
Account details (name, email, password hash), tasks and instructions you give the assistant, and — only after you connect them — email and calendar data from your Google or Microsoft account, contacts needed to address messages you ask it to draft. | On S Solutions servers hosted with Hetzner Online GmbH (European Union), encrypted in transit and at rest. Connected-account tokens are stored encrypted and can be revoked at any time. | Drafting, scheduling and sending messages and reminders only on your instruction; preparing your daily brief. |
| Buildvia One, Buildvia, Landora Business ERP (web, Windows, Android) |
Business records entered by the customer organisation: users' names and work emails, attendance, purchases, accounts, documents and the like. | On the customer's chosen deployment: S Solutions cloud servers (EU) or the customer's own server/offline installation. | Operating the ERP for the customer organisation, which remains the controller of its own business data. |
| Planix, Planix Review, Deltrix Planning & project-control software |
Project schedules and files you create; licence-holder name, email and licence key for activation. | Project files stay on your computer. Licence activation data is stored on S Solutions licence servers. | Running the software and validating your licence. |
Information you give us directly
- Inquiries and support — name, email, phone/WhatsApp number and the content of your message when you contact us.
- Purchases and licences — company name, billing details and licence records. Card payments are handled by our payment provider; we never store full card numbers.
Information collected automatically
- Apps — crash reports and basic diagnostics (device model, OS version, app version) if the platform provides them, used only to fix problems.
- Website — standard server logs (IP address, browser type, pages visited, time of visit), kept briefly for security.
4. Android permissions explained
Each app requests only the permissions its features need. You can decline any permission; the related feature will simply be unavailable.
| Permission | App | Why it is needed |
|---|---|---|
| Microphone | Remindra | To record a reminder by voice. Used only while you are recording. |
| Notifications | Remindra, Spendrix, Delegato | To alert you when a reminder, due date or scheduled task is due. |
| Exact alarms / background activity | Remindra, Delegato | So reminders fire at the exact time you set, even when the app is closed. |
| Contacts (optional) | Remindra, Delegato | Only to pick a person for a follow-up message or to address an email you ask the assistant to draft. Your contact list is never uploaded or copied. |
| Read SMS and/or Notification access | Spendrix | To read transaction alerts from your bank and record them as expenses or dues. Messages are processed on the device; only the detected transaction details are saved, locally. The app does not read, send or forward any other messages. |
| Internet | All apps | Licence checks, optional cloud features you enable, and sending support requests. |
5. How we use information
- To provide, operate, secure and improve our products and services.
- To activate licences, process subscriptions and prevent fraud or misuse.
- To respond to your inquiries and support requests.
- To send service messages (for example, a licence expiry notice). We send marketing emails only with your consent, and every such email has an unsubscribe link.
- To comply with legal obligations in the United Arab Emirates and elsewhere.
We do not use your personal data to train artificial-intelligence models, we do not profile you for advertising, and we never sell personal data.
6. Sharing
We share information only with:
- Service providers that host or support our services under contract and act only on our instructions — currently Hetzner Online GmbH (server hosting, Germany), Zoho Corporation (business email), app-store platforms (Google Play, Apple App Store) and our payment processor.
- Your organisation, where you use a business product under an account administered by your employer or client.
- Authorities, when the law requires it or to protect the rights, safety or property of S Solutions, our users or others.
- A successor, if S Solutions is involved in a merger, acquisition or asset sale; this policy will continue to apply to your data.
7. Storage, security and retention
- Data that stays on your device is protected by your device's own security and the app's private, encrypted storage.
- Data on our servers is encrypted in transit (TLS) and at rest, protected by access controls, and backed up on servers in the European Union.
- We keep personal data only as long as needed for the purposes above: account data while your account is active and for up to 90 days after deletion; licence and billing records for the period required by UAE commercial and tax law (currently 5 years); support correspondence for up to 2 years; server logs for up to 30 days.
- No system is perfectly secure. If a breach affects your personal data, we will notify you and the relevant authority as the law requires.
8. Your rights and how to delete your data
Subject to applicable law, you may ask us to access, correct, export, restrict or delete your personal data, withdraw consent, or object to processing.
Delete your data
- Remindra, Spendrix, Mindora, Sparkiva — your data lives on your device. Use Settings → Clear data inside the app, or uninstall the app; this permanently removes it.
- Delegato — use Settings → Delete account in the app or web app, or email us. Connected Google/Microsoft accounts are disconnected and their tokens destroyed immediately; remaining account data is erased within 30 days.
- Business products — ask your organisation's administrator, or email us for data we hold as licensor.
Email info@ssolutions.ae with the subject Delete my data, or use the data deletion request on our support page. We respond within 30 days and may ask you to verify your identity.
You may also complain to the data-protection authority in your country.
9. Children
Our products are intended for adults and for general audiences. They are not directed to children under 13 (or the age of digital consent in your country), and we do not knowingly collect personal data from children. If you believe a child has given us personal data, contact us and we will delete it.
10. International transfers
S Solutions is based in the UAE and uses servers in the European Union. If your data is transferred between countries we apply safeguards appropriate to the destination, including contractual protections with our providers.
11. Website and cookies
ssolutions.ae uses no advertising or tracking cookies. It may set strictly necessary items (for example, to remember a form you started). Fonts are loaded from Google Fonts, which receives your IP address when the page loads. Links to WhatsApp, Google Play and other third-party services are governed by those services' own policies.
12. Google API Services and Microsoft account data
Where Delegato connects to Gmail, Google Calendar or Microsoft 365, its use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically, we use that data only to provide the features you ask for, we do not transfer it to others except as needed to provide those features or as required by law, we do not use it for advertising, and no human reads it except with your consent, for security, or to comply with law. Microsoft account data is used under the same limits.
13. Changes to this policy
We may update this policy as our products change. The effective date at the top shows the current version. For material changes we will notify you in the app or by email before they take effect.
14. Governing law
This policy and our handling of personal data are governed by the laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, and by any mandatory data-protection law of the country in which you live.
15. Contact
All product names (Buildvia One, Buildvia, Landora, Planix, Planix Review, Deltrix, Delegato, Remindra, Spendrix, Mindora, Sparkiva) and the S Solutions mark are the property of S Solutions Alpha FZE. All rights reserved.